From his home office, Jim processes and packages questions, sending them to multiple translators and then documenting how administrators answer them. Jim sets up and configures various features of a business software product called Microsoft Dynamics AX. Day in and day out, he asks questions.
“My success in this career is due, in part, to the experiences and the mentoring relationships I had at Western. There is a language you learn on the job, a world of on-going discourse, when you teach English Composition 101, when you study the world of literature or literary theory, when you join the editorial crew on one of the literary journals, and when you learn how to provide constructive feedback in a writers’ workshop.”